PROGAS HEATING SERVICES LTD

Construction & Industrial • United Kingdomwww.progasheating.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+7.8 vs. last month4.93 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#233of 404

Top 58% · Mid Pack

#1 (best)#404 (worst)

#231Peer

#232Peer

#233This company

#234Peer

#235Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 17% negative

80%

positive

Positive80%
Neutral2%
Negative17%

Sentiment Balance

Covering November 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 0% negative and 10% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.6%

Loyalty

18.2%

Response Speed

12.5%

Product Quality

11.6%

Problem Resolution

8.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 21.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

95.7%

4★

2.8%

3★

0.5%

2★

0.5%

1★

0.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 96.5% in the three months before that.

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