Customereye

Price & Buckland

General Retail & Marketplaces • United Kingdomwww.price-buckland.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 413 days (about 44 per month). Busiest month: 23% of reviews.

Overall Score

69/100
+14.5 vs. last month4.61 ★ average rating · 600 reviews
69/100 from 600 reviews over 14 months, high confidence.

General Retail & Marketplaces average: score 62.4, rating 4.21 stars, reply rate 35.5%, over 2,726 ranked companies · benchmark 11 Oct 2026

Score

68.8

Industry average 62.4

6.4 above average

Rating

4.61

Industry average 4.21

0.40 above average

Reply rate

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Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#987of 2726 ranked in General Retail & Marketplaces
Top 36% · Upper Halfup 121 from last month
#1 (best)#2726 (worst)
#985Peer
#986Peer
#987This company
#988Peer
#989Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

86% of reviews positive, 14% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering October 2024 — 38 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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