Based on public reviews and response behavior.
126 reviews over 347 days (about 11 per month). Busiest month: 26% of reviews. Languages: en 99%, fr 1%.
General Retail & Marketplaces average: score 61.6, rating 4.18 stars, reply rate 35.4%, over 2,404 ranked companies · benchmark 7 Oct 2026
Score
73.7
Industry average 61.6
12.1 above average
Rating
4.25
Industry average 4.18
0.07 above average
Reply rate
—
Industry average 35.4%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 14% negative
Covering September 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 25% negative and 6% neutral.
Share of theme mentions
Themes extracted from 126 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,404 ranked companies in General Retail & Marketplaces (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 73.7 places the company in the top quarter of about 2,300 ranked General Retail & Marketplaces companies (75th percentile: 72). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 76 mentions with a sentiment score of 78.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
