Customereye

Plasticsheets

Construction & Industrial • United Kingdomwww.plasticsheets.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−6.5 vs. last month4.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#266of 404
Top 66% · Mid Pack
#1 (best)#404 (worst)
#264Peer
#265Peer
#266This company
#267Peer
#268Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.1%
Product Quality
17.5%
Customer Support
11.9%
Response Speed
11.4%
Loyalty
10.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 29.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
88.3%
4
4.2%
3
0.5%
2
1.0%
1
6.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.6% of reviews in the last three months were positive, compared with 92.8% in the three months before that.

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