Customereye

P J Nicholls Ltd

Automotive & Mobilitywww.pjnicholls.com

Review data last updated .

Based on public reviews and response behavior.

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103 reviews over 342 days (about 9.2 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

73/100
+11.7 vs. last month4.91 ★ average rating · 103 reviews
73/100 from 103 reviews over 11 months, moderate confidence.

Automotive & Mobility average: score 62.9, rating 4.28 stars, reply rate 41.7%, over 1,794 ranked companies · benchmark 8 Oct 2026

Score

73.0

Industry average 62.9

10.1 above average

Rating

4.91

Industry average 4.28

0.63 above average

Reply rate

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Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#515of 1794 ranked in Automotive & Mobility
Top 29% · Upper Halfup 327 from last month
#1 (best)#1794 (worst)
#513Peer
#514Peer
#515This company
#516Peer
#517Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering September 2026 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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