Customereye

Sentinel Car Park

Automotive & Mobility • United Kingdomsentinelcarpark.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
+8.3 vs. last month4.94 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#116of 265
Top 44% · Upper Half
#1 (best)#265 (worst)
#114Peer
#115Peer
#116This company
#117Peer
#118Peer

Overall Customer Sentiment

Above Average

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 581 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
24.0%
Customer Support
22.5%
Product Quality
13.4%
Response Speed
12.1%
Pricing
7.5%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 16.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
97.7%
4
0.5%
3
0.5%
2
0.7%
1
0.7%

Based on 600 analyzed reviews. Sentiment is slipping: 78.6% of reviews in the last three months were positive, compared with 87.5% in the three months before that.

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