Customereye

Petstuffgalore

Pet Products & Supplieswww.petstuffgalore.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 5,398 days (about 0.6 per month). Busiest month: 16% of reviews. Languages: en 99%, sv 1%.

Overall Score

57/100
4.75 ★ average rating · 100 reviews
57/100 from 100 reviews over 10 months, moderate confidence.

Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026

Score

56.8

Industry average 65.1

8.3 below average

Rating

4.75

Industry average 4.37

0.38 above average

Reply rate

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Industry average 37.3%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#785of 1072 ranked in Pet Products & Supplies
Top 73% · Mid Pack
#1 (best)#1072 (worst)
#783Peer
#784Peer
#785This company
#786Peer
#787Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering April 2013 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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