Based on public reviews and response behavior.
879 reviews over 2,876 days (about 9.3 per month). Busiest month: 9% of reviews. Languages: en 94%, unknown 5%, af 1%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
68.7
Industry average 65.0
3.7 above average
Rating
4.32
Industry average 4.38
0.06 below average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 27% negative
Covering July 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Share of theme mentions
Themes from the 879 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Onboarding" is the strongest recurring theme in the reviews: 206 mentions with a sentiment score of 83.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
