Customereye

pawTree

Pet Products & Supplies • United Stateswww.pawtree.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

905 reviews over 1,587 days (about 17 per month). Busiest month: 19% of reviews. Languages: en 95%, unknown 4%, ca 0%.

Overall Score

60/100
+4.5 vs. last month4.56 ★ average rating · 905 reviews
60/100 from 905 reviews over 21 months, high confidence.

Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026

Score

59.9

Industry average 65.0

5.1 below average

Rating

4.56

Industry average 4.38

0.18 above average

Reply rate

—

Industry average 37.2%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#535of 833 ranked in Pet Products & Supplies
Top 64% · Mid Packup 26 from last month
#1 (best)#833 (worst)
#533Peer
#534Peer
#535This company
#536Peer
#537Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative17%

Sentiment Balance

Covering July 2026 — 11 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 18% negative and 9% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Customer Support
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Pet Products & Supplies