Customereye

Paul Fredrick

General Retail & Marketplaceswww.paulfredrick.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 4 days (about 761 per month). Busiest month: 99% of reviews — one month dominates this sample. Languages: en 87%, unknown 12%, ca 1%.

Overall Score

50/100
Short observation window (4 days)
4.75 ★ average rating · 100 reviews
50/100 from 100 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 99% of the reviews.

General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026

Score

49.7

Industry average 64.6

14.9 below average

Rating

4.75

Industry average 4.29

0.46 above average

Reply rate

—

Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2051of 2402 ranked in General Retail & Marketplaces
Top 85% · Bottom Tier
#1 (best)#2402 (worst)
#2049Peer
#2050Peer
#2051This company
#2052Peer
#2053Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering August 2026 — 100 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 23% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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