Based on public reviews and response behavior.
100 reviews over 37 days (about 82 per month). Busiest month: 60% of reviews — one month dominates this sample. Languages: en 90%, unknown 10%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
49.7
Industry average 64.6
14.9 below average
Rating
4.10
Industry average 4.29
0.19 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 32% negative
Covering August 2026 — 40 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 45% negative and 3% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 49.7 sits in the bottom quarter of about 2,400 ranked General Retail & Marketplaces companies (25th percentile: 55, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 21% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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