Food & Beverage • United Kingdomwww.patisserie-valerie.co.uk
Review data last updated .
Based on public reviews and response behavior.
180 reviews over 349 days (about 16 per month). Busiest month: 14% of reviews. Languages: en 99%, fr 1%, unknown 1%.
Food & Beverage average: score 63.2, rating 4.22 stars, reply rate 33.1%, over 2,883 ranked companies · benchmark 23 Oct 2026
Score
24.3
Industry average 63.2
38.9 below average
Rating
1.82
Industry average 4.22
2.40 below average
Reply rate
—
Industry average 33.1%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 68% negative
Covering August 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 47% negative and 0% neutral.
Share of theme mentions
Themes extracted from 180 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,883 ranked companies in Food & Beverage (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.725 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.570). Review the worst months in the trend data to identify specific operational or product issues.
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