Based on public reviews and response behavior.
112 reviews over 2,318 days (about 1.5 per month). Busiest month: 10% of reviews. Languages: en 93%, unknown 5%, af 2%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
69.8
Industry average 65.0
4.8 above average
Rating
4.49
Industry average 4.38
0.11 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 20% negative
Covering June 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 112 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.101). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 86% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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