Based on public reviews and response behavior.
733 reviews over 2,848 days (about 7.8 per month). Busiest month: 6% of reviews. Languages: en 98%, unknown 1%, es 0%.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026
Score
69.7
Industry average 65.1
4.6 above average
Rating
4.24
Industry average 4.37
0.13 below average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering November 2025 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 733 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 15% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 227 mentions with a sentiment score of 90.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
