Pastest

Professional Certification & Skills • United Kingdomwww.pastest.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

−33.3 vs. last month3.72 ★ average rating · 891 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#265of 281

Top 94% · Bottom Tier

#1 (best)#281 (worst)

#263Peer

#264Peer

#265This company

#266Peer

#267Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 37% negative

61%

positive

Positive61%
Neutral2%
Negative37%

Sentiment Balance

Covering June 2026 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 888 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

21.2%

Customer Support

20.7%

Loyalty

14.4%

Onboarding

9.7%

Problem Resolution

9.1%

Most feedback concerns Product Quality.

The most common complaint theme is Problem Resolution, making up 9.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100

58/100

signal score

•Built from a negative-review share of 36.8% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

50.6%

4★

14.7%

3★

9.3%

2★

6.8%

1★

18.5%

Based on 891 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 38.9% in the three months before that.

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