Customereye

OFP Funding

Professional Certification & Skills • United Kingdomofpfunding.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
+2.8 vs. last month4.08 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#244of 281
Top 87% · Bottom Tier
#1 (best)#281 (worst)
#242Peer
#243Peer
#244This company
#245Peer
#246Peer

Overall Customer Sentiment

Below Average

77% of reviews positive, 21% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering November 2024 — 160 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 22% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.3%
Response Speed
13.8%
Pricing
13.1%
Product Quality
12.0%
Loyalty
9.5%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 4.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 31.7% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
62.8%
4
15.5%
3
4.3%
2
1.7%
1
15.7%

Based on 600 analyzed reviews.

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