Passmyinterview

Schools & Academic Education • United Kingdomwww.passmyinterview.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

+16.7 vs. last month4.80 ★ average rating · 593 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#85of 203

Top 42% · Upper Half

#1 (best)#203 (worst)

#83Peer

#84Peer

#85This company

#86Peer

#87Peer

Overall Customer Sentiment

Above Average

94% of reviews positive, 6% negative

94%

positive

Positive94%
Neutral0%
Negative6%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 582 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

32.7%

Loyalty

19.3%

Product Quality

19.0%

Onboarding

7.9%

Pricing

7.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100

11/100

signal score

•Built from a negative-review share of 9.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

93.3%

4★

1.9%

3★

0.5%

2★

0.0%

1★

4.4%

Based on 593 analyzed reviews. Sentiment is holding steady: 89.3% of reviews in the last three months were positive, compared with 90.5% in the three months before that.

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