Based on public reviews and response behavior.
100 reviews over 1,996 days (about 1.5 per month). Busiest month: 34% of reviews. Languages: en 100%.
Schools & Academic Education average: score 68.1, rating 4.53 stars, reply rate 38.3%, over 1,424 ranked companies · benchmark 8 Oct 2026
Score
72.5
Industry average 68.1
4.4 above average
Rating
4.70
Industry average 4.53
0.17 above average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 12% negative
Covering July 2023 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 5% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,424 ranked companies in Schools & Academic Education (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 73 mentions with a sentiment score of 89.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
