Customereye

Driving Test Cancellations UK by NZN Engineering

Schools & Academic Education • United Kingdomwww.drivingtestcancellations.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

71/100
+5.9 vs. last month4.99 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#33of 203
Top 16% · Top Tier
#1 (best)#203 (worst)
#31Peer
#32Peer
#33This company
#34Peer
#35Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 9% negative

89%
positive
  • Positive89%
  • Neutral3%
  • Negative9%

Sentiment Balance

Covering November 2024 — 73 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 4% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
25.1%
Loyalty
18.6%
Response Speed
17.6%
Product Quality
16.9%
Onboarding
6.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100
17/100
signal score
  • Built from a negative-review share of 17.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
99.3%
4
0.7%
3
0.0%
2
0.0%
1
0.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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