Customereye

RED Driving School

Schools & Academic Education • United Kingdomreddrivingschool.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#96of 203
Top 47% · Upper Half
#1 (best)#203 (worst)
#94Peer
#95Peer
#96This company
#97Peer
#98Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering November 2024 — 192 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 8% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
26.5%
Customer Support
19.5%
Product Quality
16.8%
Onboarding
15.2%
Pricing
10.5%

Most feedback concerns Loyalty.

The most common complaint theme is Communication, making up 2.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 12.0% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
91.3%
4
1.0%
3
0.3%
2
0.3%
1
7.0%

Based on 600 analyzed reviews.

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