Customereye

Parts Gateway

Auto Parts & Accessorieswww.partsgateway.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 505 days (about 6 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

65/100
−13.3 vs. last month4.16 ★ average rating · 100 reviews
65/100 from 100 reviews over 15 months, moderate confidence.

Auto Parts & Accessories average: score 61.0, rating 4.38 stars, reply rate 34.9%, over 771 ranked companies · benchmark 8 Oct 2026

Score

64.8

Industry average 61.0

3.8 above average

Rating

4.16

Industry average 4.38

0.22 below average

Reply rate

—

Industry average 34.9%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#306of 771 ranked in Auto Parts & Accessories
Top 40% · Upper Halfdown 34 from last month
#1 (best)#771 (worst)
#304Peer
#305Peer
#306This company
#307Peer
#308Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Loyalty
Hidden
Communication
Hidden
Problem Resolution
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Auto Parts & Accessories