Based on public reviews and response behavior.
100 reviews over 2,276 days (about 1.3 per month). Busiest month: 8% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 62.0, rating 4.32 stars, reply rate 33.6%, over 1,036 ranked companies · benchmark 30 Oct 2026
Score
50.2
Industry average 62.0
11.8 below average
Rating
2.55
Industry average 4.32
1.77 below average
Reply rate
—
Industry average 33.6%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 47% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,036 ranked companies in Auto Parts & Accessories (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.470 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 50.2 sits in the bottom quarter of about 1,000 ranked Auto Parts & Accessories companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
