Based on public reviews and response behavior.
200 reviews over 16 days (about 381 per month). Busiest month: 81% of reviews — one month dominates this sample. Languages: en 100%.
Auto Parts & Accessories average: score 62.0, rating 4.32 stars, reply rate 33.6%, over 1,036 ranked companies · benchmark 30 Oct 2026
Score
49.9
Industry average 62.0
12.1 below average
Rating
4.30
Industry average 4.32
0.02 below average
Reply rate
—
Industry average 33.6%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 24% negative
Covering September 2026 — 161 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,036 ranked companies in Auto Parts & Accessories (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.332 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 49.9 sits in the bottom quarter of about 1,000 ranked Auto Parts & Accessories companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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