Based on public reviews and response behavior.
90 reviews over 1,502 days (about 1.8 per month). Busiest month: 7% of reviews. Languages: en 100%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 44.4%, over 2,068 ranked companies · benchmark 22 Oct 2026
Score
70.4
Industry average 70.9
0.5 below average
Rating
4.06
Industry average 4.63
0.57 below average
Reply rate
—
Industry average 44.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 20% negative
Covering May 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 90 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,068 ranked companies in Home Services (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 21% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 68 mentions with a sentiment score of 79.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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