OLMA Caviar

Food & Beverage • United Stateswww.olmafood.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

−6.3 vs. last month4.60 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#348of 551

Top 63% · Mid Pack

#1 (best)#551 (worst)

#346Peer

#347Peer

#348This company

#349Peer

#350Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 17% negative

81%

positive

Positive81%
Neutral2%
Negative17%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 22% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

28.1%

Product Quality

22.9%

Loyalty

12.8%

Response Speed

11.5%

Customer Support

8.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100

50/100

signal score

•Built from a negative-review share of 28.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

83.2%

4★

5.8%

3★

3.2%

2★

3.2%

1★

4.7%

Based on 600 analyzed reviews. Sentiment is slipping: 83.9% of reviews in the last three months were positive, compared with 97.1% in the three months before that.

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