Au Vodka

Food & Beverage • United Kingdomauvodka.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

−15.5 vs. last month3.51 ★ average rating · 645 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#511of 551

Top 93% · Bottom Tier

#1 (best)#551 (worst)

#509Peer

#510Peer

#511This company

#512Peer

#513Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 38% negative

60%

positive

Positive60%
Neutral2%
Negative38%

Sentiment Balance

Covering December 2024 — 138 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 51% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 628 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.8%

Product Quality

14.9%

Response Speed

13.6%

Customer Support

12.6%

Loyalty

10.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 24.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100

55/100

signal score

•Built from a negative-review share of 38.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating

5★

56.0%

4★

4.8%

3★

4.2%

2★

4.7%

1★

30.4%

Based on 645 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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