Based on public reviews and response behavior.
64 reviews over 1,206 days (about 1.6 per month). Busiest month: 27% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 61.6, rating 4.27 stars, reply rate 32.6%, over 1,335 ranked companies · benchmark 21 Oct 2026
Score
62.9
Industry average 61.6
1.3 above average
Rating
4.09
Industry average 4.27
0.18 below average
Reply rate
—
Industry average 32.6%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 64 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,335 ranked companies in Auto Parts & Accessories (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 50 mentions with a sentiment score of 76.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
