Based on public reviews and response behavior.
100 reviews over 1,201 days (about 2.5 per month). Busiest month: 25% of reviews. Languages: en 98%, unknown 2%.
These figures describe an earlier period, not the last 12 months.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,895 ranked companies · benchmark 2 Nov 2026
Score
48.3
Industry average 63.6
15.3 below average
Rating
4.20
Industry average 4.19
in line with average
Reply rate
—
Industry average 46.7%
not measured
Not ranked
no reviews in the last 12 months
72% of reviews positive, 25% negative
Covering April 2020 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 40% negative and 10% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,895 ranked companies in Finance & Insurance (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.238). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 1% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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