Media & Content • United Stateswww.nationalgeographic.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 368 days (about 8.3 per month). Busiest month: 16% of reviews. Languages: en 89%, es 3%, nl 3%.
Media & Content average: score 59.1, rating 3.91 stars, reply rate 29.8%, over 828 ranked companies · benchmark 2 Nov 2026
Score
50.1
Industry average 59.1
9.0 below average
Rating
3.85
Industry average 3.91
0.06 below average
Reply rate
—
Industry average 29.8%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 34% negative
Covering July 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 828 ranked companies in Media & Content (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.223). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 51 mentions with a sentiment score of 75.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
