Based on public reviews and response behavior.
100 reviews over 893 days (about 3.4 per month). Busiest month: 18% of reviews. Languages: en 98%, de 1%, unknown 1%.
Media & Content average: score 60.6, rating 4.00 stars, reply rate 32.0%, over 1,113 ranked companies · benchmark 23 Oct 2026
Score
50.4
Industry average 60.6
10.3 below average
Rating
3.07
Industry average 4.00
0.93 below average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 37% negative
Covering April 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
AI analysis
A card that is absent means no signal qualified, not that nothing is wrong.
The 'worry-free guarantee' is the single largest driver of 1-star reviews. Conduct an immediate audit of the guarantee language on-site versus what customer service actually delivers.
Hidden costs are the second most cited complaint. Introduce a fully itemized pricing page showing base song cost, revision fees, extra verse costs, physical product add-ons, and licensing options before checkout.
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