Based on public reviews and response behavior.
100 reviews over 2,689 days (about 1.1 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 94%, unknown 5%, fr 1%.
Media & Content average: score 60.6, rating 4.00 stars, reply rate 32.0%, over 1,113 ranked companies · benchmark 23 Oct 2026
Score
50.3
Industry average 60.6
10.4 below average
Rating
4.15
Industry average 4.00
0.15 above average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering March 2020 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,113 ranked companies in Media & Content (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.250 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 50.3 sits in the bottom quarter of about 1,100 ranked Media & Content companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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