Based on public reviews and response behavior.
600 reviews over 2,026 days (about 9 per month). Busiest month: 48% of reviews.
Media & Content average: score 60.3, rating 4.04 stars, reply rate 32.0%, over 1,115 ranked companies · benchmark 15 Oct 2026
Score
53.2
Industry average 60.3
7.1 below average
Rating
4.79
Industry average 4.04
0.75 above average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering March 2020 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 25% negative and 25% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,115 ranked companies in Media & Content (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.250 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 8% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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