Based on public reviews and response behavior.
100 reviews over 1,592 days (about 1.9 per month). Busiest month: 7% of reviews. Languages: en 100%.
Sports & Fitness average: score 63.1, rating 4.32 stars, reply rate 31.1%, over 1,491 ranked companies · benchmark 16 Oct 2026
Score
56.0
Industry average 63.1
7.1 below average
Rating
4.49
Industry average 4.32
0.17 above average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 13% negative
Covering July 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,491 ranked companies in Sports & Fitness (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 7% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 39 mentions with a sentiment score of 89.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
