Myntra

General Retail & Marketplaceswww.myntra.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+7.7 vs. last month3.39 ★ average rating · 1,954 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#192of 359

Top 53% · Mid Pack

#1 (best)#359 (worst)

#190Peer

#191Peer

#192This company

#193Peer

#194Peer

Overall Customer Sentiment

Mid Pack

54% of reviews positive, 44% negative

54%

positive

Positive54%
Neutral2%
Negative44%

Sentiment Balance

Covering August 2026 — 20 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,898 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

17.4%

Product Quality

16.8%

Loyalty

15.4%

Customer Support

14.8%

Pricing

10.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 17.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100

64/100

signal score

•Built from a negative-review share of 44.4% across this company's analyzed reviews.
•21 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating

5★

55.4%

4★

4.0%

3★

1.7%

2★

1.4%

1★

37.5%

Based on 1,954 analyzed reviews. Sentiment is holding steady: 92.1% of reviews in the last three months were positive, compared with 89.0% in the three months before that.

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