Customereye

Pristine Auction

General Retail & Marketplaces • USpristineauction.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

48/100
+9.1 vs. last month4.12 ★ average rating · 641 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#257of 359
Top 72% · Mid Pack
#1 (best)#359 (worst)
#255Peer
#256Peer
#257This company
#258Peer
#259Peer

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 29% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative29%

Sentiment Balance

Covering July 2026 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 536 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.1%
Delivery Shipping
14.5%
Pricing
12.4%
Loyalty
11.8%
Customer Support
9.4%

Most feedback concerns Product Quality.

The most common complaint theme is Problem Resolution, making up 4.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 29.2% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
68.0%
4
9.5%
3
3.7%
2
3.4%
1
15.3%

Based on 641 analyzed reviews. Sentiment is improving: 90.0% of reviews in the last three months were positive, compared with 64.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis