Energy & Utilities • United Kingdomwww.mygreenstarenergy.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 531 days (about 5.7 per month). Busiest month: 21% of reviews. Languages: en 99%, nl 1%.
These figures describe an earlier period, not the last 12 months.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.6%, over 513 ranked companies · benchmark 2 Nov 2026
Score
13.3
Industry average 65.8
52.5 below average
Rating
1.02
Industry average 4.23
3.21 below average
Reply rate
—
Industry average 50.6%
not measured
Not ranked
no reviews in the last 12 months
12% of reviews positive, 87% negative
Covering July 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 513 ranked companies in Energy & Utilities (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.680 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.136). Review the worst months in the trend data to identify specific operational or product issues.
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