Based on public reviews and response behavior.
600 reviews over 82 days (about 223 per month). Busiest month: 37% of reviews.
Printing & Signage average: score 66.2, rating 4.64 stars, reply rate 38.0%, over 860 ranked companies · benchmark 9 Oct 2026
Score
54.7
Industry average 66.2
11.5 below average
Rating
4.54
Industry average 4.64
0.10 below average
Reply rate
—
Industry average 38.0%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering November 2024 — 123 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 19% negative and 2% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 860 ranked companies in Printing & Signage (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 54.7 sits in the bottom quarter of about 850 ranked Printing & Signage companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 100% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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