Customereye

ABC Prints

Printing & Signage • United Kingdomabcprints.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

62/100
4.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#88of 232
Top 38% · Upper Half
#1 (best)#232 (worst)
#86Peer
#87Peer
#88This company
#89Peer
#90Peer

Overall Customer Sentiment

Above Average

98% of reviews positive, 3% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative3%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 584 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.6%
Product Quality
20.3%
Loyalty
15.6%
Response Speed
14.3%
Customer Support
13.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 5.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.0%
4
1.0%
3
0.3%
2
0.0%
1
0.7%

Based on 600 analyzed reviews. Sentiment is slipping: 83.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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