Based on public reviews and response behavior.
100 reviews over 782 days (about 3.9 per month). Busiest month: 26% of reviews. Languages: en 94%, unknown 4%, fr 1%.
These figures describe an earlier period, not the last 12 months.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
59.2
Industry average 64.6
5.4 below average
Rating
3.87
Industry average 4.29
0.42 below average
Reply rate
—
Industry average 36.9%
not measured
Not ranked
no reviews in the last 12 months
67% of reviews positive, 32% negative
Covering March 2023 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 62% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 57 mentions with a sentiment score of 76.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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