Based on public reviews and response behavior.
100 reviews over 2,990 days (about 1 per month). Busiest month: 6% of reviews. Languages: en 100%.
Automotive & Mobility average: score 62.0, rating 4.11 stars, reply rate 38.4%, over 2,673 ranked companies · benchmark 2 Nov 2026
Score
40.6
Industry average 62.0
21.4 below average
Rating
1.80
Industry average 4.11
2.31 below average
Reply rate
—
Industry average 38.4%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 62% negative
Covering October 2020 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,673 ranked companies in Automotive & Mobility (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.178 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 40.6 sits in the bottom quarter of about 2,700 ranked Automotive & Mobility companies (25th percentile: 52, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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