Based on public reviews and response behavior.
1,113 reviews over 6,389 days (about 5.3 per month). Busiest month: 12% of reviews. Languages: en 87%, unknown 9%, es 2%.
Automotive & Mobility average: score 63.5, rating 4.23 stars, reply rate 39.7%, over 2,447 ranked companies · benchmark 30 Oct 2026
Score
40.6
Industry average 63.5
22.9 below average
Rating
3.36
Industry average 4.23
0.87 below average
Reply rate
—
Industry average 39.7%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 41% negative
Covering August 2026 — 132 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 19% negative and 1% neutral.
Share of theme mentions
Themes from the 1,113 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,447 ranked companies in Automotive & Mobility (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.122 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.469). Review the worst months in the trend data to identify specific operational or product issues.
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