Miniclip

Gaming & Esportswww.miniclip.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

32/100

−12.3 vs. last month2.31 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#255of 259

Top 98% · Bottom Tier

#1 (best)#259 (worst)

#253Peer

#254Peer

#255This company

#256Peer

#257Peer

Overall Customer Sentiment

Below Average

41% of reviews positive, 57% negative

41%

positive

Positive41%
Neutral2%
Negative57%

Sentiment Balance

Covering August 2026 — 19 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 21% of reviews in this period, with 74% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,096 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

23.4%

Pricing

18.1%

Product Quality

13.9%

Problem Resolution

13.0%

Customer Support

10.3%

Most feedback concerns Loyalty.

The most common complaint theme is Loyalty, making up 23.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH75/100

75/100

signal score

•Built from a negative-review share of 57.3% across this company's analyzed reviews.
•9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.3avg rating

5★

23.2%

4★

6.5%

3★

5.7%

2★

6.9%

1★

57.7%

Based on 2,100 analyzed reviews. Sentiment is holding steady: 36.0% of reviews in the last three months were positive, compared with 38.9% in the three months before that.

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