Based on public reviews and response behavior.
5,000 reviews over 4,348 days (about 35 per month). Busiest month: 17% of reviews. Languages: en 78%, unknown 20%, fr 1%.
Gaming & Esports average: score 59.9, rating 4.24 stars, reply rate 26.9%, over 816 ranked companies · benchmark 30 Oct 2026
Score
32.9
Industry average 59.9
27.0 below average
Rating
2.96
Industry average 4.24
1.28 below average
Reply rate
—
Industry average 26.9%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
41% of reviews positive, 57% negative
Covering October 2026 — 127 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 48% of reviews in this period, with 50% negative and 2% neutral.
Share of theme mentions
Themes from the 5,000 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 816 ranked companies in Gaming & Esports (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.236 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.546). Review the worst months in the trend data to identify specific operational or product issues.
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