365games

Gaming & Esports • United Kingdomwww.365games.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

32/100

+25.0 vs. last month2.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#256of 259

Top 99% · Bottom Tier

#1 (best)#259 (worst)

#254Peer

#255Peer

#256This company

#257Peer

#258Peer

Overall Customer Sentiment

Below Average

43% of reviews positive, 56% negative

43%

positive

Positive43%
Neutral2%
Negative56%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.7%

Communication

14.1%

Pricing

13.0%

Loyalty

11.6%

Customer Support

10.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 21.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100

41/100

signal score

•Built from a negative-review share of 31.0% across this company's analyzed reviews.
•28 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.5avg rating

5★

33.3%

4★

3.8%

3★

1.7%

2★

5.7%

1★

55.5%

Based on 600 analyzed reviews. Sentiment is improving: 53.8% of reviews in the last three months were positive, compared with 12.0% in the three months before that.

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