Milk & More

Food & Beverage • United Kingdomwww.milkandmore.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

37/100

+33.3 vs. last month3.34 ★ average rating · 1,100 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#531of 551

Top 96% · Bottom Tier

#1 (best)#551 (worst)

#529Peer

#530Peer

#531This company

#532Peer

#533Peer

Overall Customer Sentiment

Below Average

51% of reviews positive, 47% negative

51%

positive

Positive51%
Neutral2%
Negative47%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,062 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.1%

Loyalty

15.6%

Customer Support

15.1%

Product Quality

13.0%

Onboarding

9.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 22.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH82/100

82/100

signal score

•Built from a negative-review share of 46.9% across this company's analyzed reviews.
•15 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating

5★

47.6%

4★

6.5%

3★

8.0%

2★

8.4%

1★

29.5%

Based on 1,100 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 20.0% in the three months before that.

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