Customereye

Nisa Retail Limited

Food & Beverage • United Kingdomnisalocally.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,948 days (about 1.6 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

37/100
1.64 ★ average rating · 100 reviews
37/100 from 100 reviews over 14 months, moderate confidence.

Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026

Score

37.2

Industry average 63.2

26.0 below average

Rating

1.64

Industry average 4.25

2.61 below average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2063of 2214 ranked in Food & Beverage
Top 93% · Bottom Tier
#1 (best)#2214 (worst)
#2061Peer
#2062Peer
#2063This company
#2064Peer
#2065Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

27% of reviews positive, 72% negative

27%
positive
  • Positive27%
  • Neutral1%
  • Negative72%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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