Based on public reviews and response behavior.
100 reviews over 583 days (about 5.2 per month). Busiest month: 23% of reviews. Languages: en 100%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
58.7
Industry average 64.0
5.3 below average
Rating
4.57
Industry average 4.23
0.34 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 25% negative
Covering September 2026 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 32% negative and 5% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.192). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 33 mentions with a sentiment score of 90.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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