Customereye

Fortis

Finance & Insurancefortispay.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

158 reviews over 727 days (about 6.6 per month). Busiest month: 13% of reviews. Languages: en 93%, unknown 7%.

Overall Score

59/100
+26.7 vs. last month3.87 ★ average rating · 158 reviews
59/100 from 158 reviews over 19 months, moderate confidence.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

58.6

Industry average 64.0

5.4 below average

Rating

3.87

Industry average 4.23

0.36 below average

Reply rate

—

Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#1863of 2796 ranked in Finance & Insurance
Top 67% · Mid Packup 294 from last month
#1 (best)#2796 (worst)
#1861Peer
#1862Peer
#1863This company
#1864Peer
#1865Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

68% of reviews positive, 31% negative

68%
positive
  • Positive68%
  • Neutral1%
  • Negative31%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
Hidden
Loyalty
Hidden
Problem Resolution
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Finance & Insurance