Based on public reviews and response behavior.
200 reviews over 17 days (about 358 per month). Busiest month: 97% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,169 ranked companies · benchmark 10 Oct 2026
Score
57.5
Industry average 66.5
9.0 below average
Rating
4.74
Industry average 4.45
0.29 above average
Reply rate
—
Industry average 47.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 10% negative
Covering September 2026 — 193 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,169 ranked companies in Home & Living (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 146 mentions with a sentiment score of 86.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
