Customereye

MS Cookers and Boilers

Home & Livingmscookersandboilers.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 710 days (about 4.3 per month). Busiest month: 7% of reviews. Languages: en 100%.

Overall Score

55/100
+16.7 vs. last month4.99 ★ average rating · 100 reviews
55/100 from 100 reviews over 22 months, moderate confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 43.8%, over 6,831 ranked companies · benchmark 22 Oct 2026

Score

54.7

Industry average 67.9

13.2 below average

Rating

4.99

Industry average 4.44

0.55 above average

Reply rate

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Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5703of 6831 ranked in Home & Living
Top 83% · Bottom Tierup 1219 from last month
#1 (best)#6831 (worst)
#5701Peer
#5702Peer
#5703This company
#5704Peer
#5705Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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