Based on public reviews and response behavior.
200 reviews over 61 days (about 100 per month). Busiest month: 72% of reviews — one month dominates this sample. Languages: en 100%.
Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026
Score
50.9
Industry average 62.8
11.9 below average
Rating
4.20
Industry average 4.11
0.09 above average
Reply rate
—
Industry average 34.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 30% negative
Covering September 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,109 ranked companies in Entertainment & Events (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.147 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 50.9 sits in the bottom quarter of about 1,100 ranked Entertainment & Events companies (25th percentile: 53, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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